Stopped in late on a Friday with my son looking for a road bike with a frame small enough for him. The manager, Ken, quickly sized-up the situation and gave us about three options and patiently pulled down bikes and computer listings until we found the perfect option - still in a box. My son really needed to see the bike together and ride it before he could know it was "the" bike. Ken personally assembled the bike on the spot and fitted it to him. This was beyond the call of duty given the late hour and unscheduled work. My son loves the bike and has already put many happy miles on it. Kudos to a local bike shop for good old fashioned customer service.
Great selection of bikes staff took the time to fit the bike to me I will not go anywhere else
We have purchased 3 bikes from this store. The owners are knowledgeable and personal. The bikes are high quality. My bike is 15 years old and with yearly maintenance performed by then it runs Lee I just pissed it. My son's bike was so awesome someone stole it.
Moved in around the corner so I thought we would check the shop out. Went in looking for a bike for my older son. We found one he loved that he can grow into, we also picked out a helmet and Ken adjusted it so that it fit properly. Ken was patient and knowledgeable and interacted not only with me but both of my boys. Walked out a happy customer!!
We will definitely be back and look forward to having Ken take care of our future cycling needs.
The man who I assume was the owner was... eccentric. Ordered my new bike to there but ended up picking it up myself for assembly. Just picked up a pump and helmet. He included a free water bottle tho!
My husband returned to the store later in the day, to pick up the bike I couldn't fit in the trunk and to get his bike fixed. Ken replaced his handlebars immediately and had the bike in working order in no time. Ken also took the time to take a look at my younger son's new bike (not purchased from the store), attach a water bottle holder and took the time to ensure that his helmet was properly fitted.
Stoney Creek Bike Fitness is a US Bicycle Store based in Washington, Michigan. Stoney Creek Bike Fitness is located at 58235 Van Dyke, Washington, MI 48094, USA.
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