I highly recommend Main Street Bicycles for all your cycling needs, whether you're in need of accessories, a new bike or service on your current bike. The staff are highly-trained and provide excellent service to everyone who comes into their shop! Their comprehensive process will even help you customize the bike position and equipment to ensure complete optimization for your body, allowing for improved performance and overall comfort.
We had a very good experience buying a new bike for my 8 year old. I guess time will tell if they honor all the tune ups and return program when he grows out of it.
I bought a Rockhopper Expert in 2016 and a Sirrus Sport Carbon in 2017 from this location and their customer service is excellent. Both times, they helped me choose a bike that best fits my needs for different riding. Karen even helped with features my Sirrus Sport Carbon didn't come with. Also, the young crew they have working with customers are very knowledgeable and they "pin point" any issue I may have with my bike and fix it. All around excellent/honest crew and that's why I'll be a life long customer to this Mainstreet Bicycle location.
Very satisfied and I'll be bringing all my bike's back for service at Main Street Bicycles!
Excellent buying experience and service. Karen was very friendly and provided my son with 3 different bikes to try to ensure the right one was the correct fit for him. They also showed him how to install a kick stand and he helped install his own bottle cage.
Initially, upon dropping our bike off I was hopeful. It was a Saturday, and they said it would be ready on Tuesday (needed a derailleur and chain). Called Monday letting us know we would also need a wheel, which was being ordered and should be ready for pick up on Friday. Friday rolls around and I called for a status update on the bike. They let me know the part has not come in yet (granted, the wheel is unique, black matte finish on the whole thing, so not a big surprise that it wasn't there right away). So we waited nearly a week and called back the following Thursday. They just so happened to be working on it right when we called and said that it would be done shortly and they would call to let us know. 4 days - no call. So we show up to talk to someone face to face. The employee at the front counter stands up yawning (@3pm) stating that he is just waking up! When we let them know what we are there for, the other employee at the desk with him runs to the back to suddenly start working on or bike (which is sitting on one of the lifts already). They say they just need twenty more minutes so we killed the time by shopping and eating. Showed up about 2 hrs later and it still wasn't done. We waited an additional 30 minutes or so until it was finally finished, almost three weeks later. We pay for the service and as we are wheeling the bike out of the shop, we realize that they replaced the wheel with some cheap looking chrome wheel and spokes. The bike looks mismatched now. We waited weeks for a bike that looks like it came from Walmart.
Main Street Bicycles is a US Bicycle Store based in Washington, Michigan. Main Street Bicycles is located at 5987 26 Mile Rd, Washington, MI 48094, USA.
Please contact with Main Street Bicycles using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Main Street Bicycles opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.